- How long should I expect to wait for my labels?
We ship items with a view to you receiving them within seven to ten days, on average, of our receiving your order. Of course, the length of time items are in the hands of the carriers is completely out of our control. If you have not received your order within 21 days of sending it to us please contact us. - What happens if the labels are printed incorrectly?
If we print your labels incorrectly and the mistake is ours we will send replacements without question. You do not need to send the whole batch back - just describe the problem. We may ask you to send one label back to confirm the problem. If you do not notify us within 10 working days, you are deemed to have accepted the item and we shall not have any liability towards you. If you have made a mistake in providing us with the details we can not offer free replacements. Please check carefully the details you send to us. - What if I click on an 'Add to Cart' button but it doesn't work?
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Some browsers drain the computer's resources after a while. Sometimes restarting your computer solves the problem.
Please feel free to e-mail us (include your telephone number if you wish) and we will try to help, or take your order over the phone. Please have details of the item(s) you want to order ready.
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