We would like to keep this as simple as possible!- If we print your labels incorrectly and the mistake is ours we will send replacements without question. You do not need to send the labels back to us. If you do not notify us within 10 working days, you are deemed to have accepted the item(s) and we shall not have any liability towards you.
If you have made a mistake in providing us with the details you will understand that we are not able to offer free replacements. However, we do have a special arrangement under these circumstances. Please check carefully the details you send to us, and the order acknowledgement we send you. - Delivery
We ship items with a view to you receiving them within six to nine days, on average, of our receiving your order. Of course, the length of time items are in the hands of the carriers is completely out of our control. If you have not received your order within 21 days of sending it to us please contact us. - Care of photographs
We will take all reasonable steps to ensure the safety of your photographs while in our care. They are not damaged by the processes we put them through, and we will return them with your order. We can not be held responsible for their care whilst in the hands of carriers. - Copyright
You confirm that you own the copyright(s) of any photograph(s)/illustration(s)/graphic(s) submitted, - or that permission has been granted by the copyright owner(s) to use the photograph(s)/illustration(s)/graphic(s). Should this prove not to be the case, you agree to accept full responsibility for any action by the copyright owner(s), and we hereby disclaim such responsibility.PLEASE NOTE that we reserve the right to use customers' photos (animals, flowers, landscapes - NOT people or homes) to create our own label designs for sale on this web site. - You confirm that the credit/debit card that is being used is yours.
- Submission of payment, by whatever means, indicates your acceptance of these terms.
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